Jobs & Internships

Folklife is hiring positions in support of Development and Marketing Communications Initiatives!

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Donor and Reception Services Coordinator

The Donor and Reception Services Coordinator has a key role in cultivating Northwest Folklife’s external relations and sustainability. This role is responsible for maintaining excellent donor records, working extensively with the GiftWorks database, including gift and donor data entry, donor stewardship, recognition, list management, benefit fulfillment, and reconciliation. Reception duties include greeting visitors to the office and by phone. The Donor and Reception Services Coordinator schedules development mailings, both postal and electronic, and their components, including annual giving campaigns as well as seasonal communications. Overall, this role is key to providing customer service to current and potential donors. The Coordinator provides occasional clerical support to the Executive Director.

Reports to: Development Director

Hours: 32 hours per week. *
* It is understood that April – June are peak months for Folklife and additional hours may be worked during this period of time. Scheduling will be negotiated with your supervisor.

RESPONSIBILITIES

Development Duties –

  • Develop and maintain an excellent working knowledge of GiftWorks’ database functions
  • Actively update, maintain, and create donor and funder records, including donor data, donor communication preferences, gifts, pledges, and grants
  • Generate timely gift recognition: donor letters signed and e/mailed within 3 – 5 days
  • Generate SmartLists (queries) and assemble weekly and periodic reports for development staff meetings, development committee, acknowledgments in Festival Guide/s & signage
  • Manage cross-over analysis of e-news list and donor database
  • Fulfill grants administration tasks such as record keeping, reporting, and invoicing
  • Coordinate annual fund appeal mailings (ie. pull lists, generate letters, and e/mail)
  • Manage Friends of Folklife donor benefit fulfillment including supervising Development supplies, materials, and procurement of donor benefit items and in-kind donor benefits
  • Lead donor stewardship initiatives such as Friend of Folklife Headquarters and donor stewardship components of events like First Look
  • Manage seasonal interns and volunteers
  • Provide support by tracking the Development Department budget and expenditures
  • Oversee monthly reconciliation of GiftWorks data with accounting department, including related batch reports and tasks
  • Collaborate with Development Director to plan, update, and manage annual development communications calendar

Reception Duties –

  • Manage Folklife’s phone system/phone tree
  • Manage Folklife’s office reception services
  • Manage mail procedures
  • Other office duties as assigned

The successful candidate will have:

  • Experience and interest in maintaining a relational database
  • Demonstrated success in customer service and cultivating relationships
  • Strong organizational skills and attention to detail
  • Proficiency in the Microsoft Office Suite
  • Willingness and ability to learn new software, systems, and procedures
  • Ability to work independently and as part of a collaborative team
  • Ability to prioritize and maintain a number of projects during busy times
  • Ability to work under pressure with a positive attitude
  • Ability to lift at least 20 pounds and carry it up three flights of stairs
  • Ability to work on your feet for up to 8 hours
  • An understanding of and appreciation for Northwest Folklife’s mission

This part time position is open until filled.  Applications received by August 29th will be given priority. Salary range is $29,000 – $31,000.  Benefits include medical insurance, Paid Time Off policy and an employer-matching retirement policy.

To apply, please attach a cover letter and resume to an email to hiring@nwfolklife.org with Donor Services Coordinator and your name in the subject line.

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Communications Coordinator

Northwest Folklife is seeking an experienced Communications Coordinator to support the marketing and communications for Northwest Folklife. A nonprofit organization, Northwest Folklife creates opportunities for all people to celebrate, share, and participate in the evolving traditions of the Pacific Northwest, year-round. The Communications Coordinator is responsible for promoting the organization’s mission; coordinating all communication and marketing activities; and cultivating and maintaining social media relationships and media partnerships. The organization’s annual Northwest Folklife Festival, held for the past 45 years each Memorial Day weekend at Seattle Center, is a signature event in the Pacific Northwest and one of the nation’s largest community arts festivals.

 Reports To: Programs Director

Hours: 24 hours per week

RESPONSIBILITIES

  • Coordinate all year-round marketing and PR efforts for all Folklife-produced events and organizational messaging
  • Liaise between Media Relations consultant and Northwest Folklife, advance all media sponsorship contracts
  • Work directly with the Programs Director and Development Director to create external communication strategies
  • Manage all social media platforms and develop content based on strategic goals, best practices, that result in stronger social engagement
  • Coordinate festival artwork and collateral (posters, buttons, ads, wrap report)
  • Manage content submission for the Festival Program Guide, coordinating inter-departmentally with staff
  • Develop graphic design solutions to communication challenges, including signage, online and print advertisements, and web graphics
  • Uphold messaging in support of Northwest Folklife’s unique business model and donated income, including donor development and stewardship.
  • Manage and edit website content for nwfolklife.org
  • Create blog content and solicit guest posts
  • Schedule and send monthly eNewsletters and eBlasts
  • Support communications and marketing team as writer, editor, and proofreader

 The successful candidate will have:

  • Level of experience comparable to the duties explained above (ideally 2+ years working in an arts non-profit based marketing position)
  • Excellent written and oral communication skills
  • Ability to work independently or as part of a collaborative team and in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Proficiency in WordPress, Microsoft Excel, Adobe Illustrator, Photoshop and InDesign
  • An understanding of and appreciation for Northwest Folklife’s mission
  • Demonstrated success in working with marketing campaigns and cultivating relationships with companies
  • The ability to efficiently organize, prioritize work and meet deadlines
  • Excellent planning, presentation, and communication skills
  • Ability to lift at least 20 pounds and carry it up three flights of stairs
  • Ability to work on your feet for up to 8 hours
  • Ability to work under pressure with a positive attitude

This part-time position is open until filled. Salary is $22,000 – $23,000. Benefits include Paid Time Off policy.

To apply, please attach a cover letter and resume to an email to hiring@nwfolklife.org with Communications Coordinator and your name in the subject line. Priority will be given to complete applications following the guidelines listed above submitted by September 2nd, 2016.

 

About Northwest Folklife:

Northwest Folklife is an independent year-round nonprofit organization dedicated to creating opportunities for all people to appreciate, share, and participate in the evolving folk and ethnic traditions of the Pacific Northwest.  We do this in a number of ways throughout the year, most notably through the annual production of the Northwest Folklife Festival presented without admission fee every year since 1972 at Seattle Center on Memorial Day Weekend.