Jobs & Internships

Job Opportunities

Programs Coordinator
Office & Volunteer Coordinator
Internships


Programs Coordinator

Position Overview: The Programs Coordinator is one of the public faces of Northwest Folklife and works closely with many cultural communities and performers who support and participate in the work of the organization. The Programs Coordinator assists in all duties related to year round programming such as scheduling, coordinating, curating and producing performances, including the annual Northwest Folklife Festival held every Memorial Day weekend at the Seattle Center. In cooperation with other programming department staff, the coordinator will work closely with representatives from various communities to organize music and dance performances, panel discussions and workshops.

Responsibilities and General Duties:

  • Maintain relationships and community outreach with current community coordinators as well as develop new relationships with communities of the Northwest
  • Assist in the general programming for all Northwest Folklife programs, including the Northwest Folklife Festival and the Seattle Children’s Festival, including the scheduling, coordination and production advancing of performances
  • Prepare written materials for Marketing department, including blog posts, event copy, and reports
  • Make focused outreach efforts to new communities of the Northwest, especially those not yet represented at Northwest Folklife programs
  • Researches and updates current cultural and heritage program resources and interests within the community
  • Assist with advancing programmatic elements of performances, in collaboration with the Production Department
  • Work with other Folklife departments to provide programmatic related materials
  • Liaise with community coordinators to organize logistics around community performances
  • Liaise with external agencies such as funding bodies, professional associations, other heritage organizations and regional development agencies, for joint-venture programs
  • Troubleshoot stage and programmatic issues during events

Successful candidates for this position must demonstrate the following core competencies:

  • Ability to build productive relationships in a high-performing, collaborative and multicultural environment
  • Knowledge of and/or training in music, cultural anthropology, folklore, performance studies, dance, cultural studies, gender studies, race or ethnic studies, area studies, or other fields in the humanities and social sciences
  • Experience in outreach work with ethnic, occupational, regional and other community groups
  • Ability to work under tight deadlines
  • Excellent oral and written communication skills, with experience writing blog posts and marketing copy
  • General working hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. A flexible schedule is required for off-site events that may occur during evenings and weekends.

 Desired Qualifications:

  1. Experience, interest and education in a wide variety of cultural performance traditions, such as music, dance, and storytelling.
  2. Level of experience comparable to the duties explained above (ideally 2+ years working in a cultural programming field and event production)
  3. Familiar with stage and sound technicalities
  4. Ability to work independently, while communicating progress to team
  5. Good communication and public relations skills
  6. Excellent attention to detail coupled with sensitivity to timelines and deadlines
  7. Excellent general office skills
  8. Experience with Microsoft Office
  9. Familiarity with database navigation
  10. Sensitivity to working with people from a variety of cultural backgrounds
  11. Most work is performed in an office environment and access to the office is up three flights of stairs. There is no elevator to access the office building.
  12. Some field work is involved. Some evening and weekend work is required.
  13. Must be available to work during the eight days of the Festival (load-in, Festival, load-out) as well as the two days of the Seattle Children’s Festival. During the Festival, work will be performed in several Seattle Center facilities, which requires moving outdoors between buildings and indoors between multiple floors in various buildings.
  14. This position will be required to lift, pull, and/or carry objects up to 25 lbs.

Hours: 32 hours per week. *
* It is understood that March – May are peak months for Northwest Folklife Festival and additional hours may be worked during this period of time. Scheduling will be negotiated with your supervisor.

 Compensation: $30,000-$31,000 a year

This position includes health and retirement benefits.

Reports To: Executive Artistic Director

To apply, please send a cover letter and resume by email as attachments to hiring@nwfolklife.org with Programs Coordinator and your name in the subject line or by postal mail to Northwest Folklife attn: Programs Coordinator Search, 305 Harrison St. Seattle, WA 98109-4623. Applications open until position is filled.


Office and Volunteer Coordinator

Position Overview: The Office and Volunteer Coordinator has a key role in Northwest Folklife’s external relations and operational success. This position supports the office management and reception functions of the organization. Office coordination responsibilities include maintaining supplies, ensuring basic office equipment is in working order, and providing clerical assistance to various departments as directed. Reception duties include greeting visitors to the office and by phone and providing customer support, connecting them to Northwest Folklife’s programs and opportunities. Volunteer coordination responsibilities include the volunteer program for Northwest Folklife’s programs including the Northwest Folklife Festival as well as providing support for operational functions and events. The position recruits both individuals and groups of volunteers. Overall, this role is key to providing customer service to current and potential participants.

Key Responsibilities

Office Coordination Duties –

  • Maintain and streamline Northwest Folklife’s office systems and processes including phone lists, mail procedures, guest lists/RSVP tracking, scheduling meetings, as needed
  • Ordering office and festival supplies including ERs and follow up, any returns, exchanges, and managing inventory
  • Manage office machines including copier, phone system, etc.
  • Provide basic IT support for office (ex: admin password user, reset modem, networking issues, conference call software troubleshooting) and via phone regarding public applications for volunteers, vendors, and performers issues
  • Coordinate basic facilities management including cleaning rotation, cleaning supply management, making office presentable for meetings, hosting guests
  • Coordinate printing support for the organization including ordering envelopes, postcards, collateral and ad hoc basic graphic and signage support
  • Provide clerical support for Managing Director
  • Provide occasional data-entry support for the development department
  • Other duties as assigned

Volunteer Coordination Duties –

  • Maintain, expand and streamline Northwest Folklife’s volunteer recruitment program with support from senior staff
  • Create and maintain applications for volunteers via Marcato database, in consultation with various departments to determine and prioritize needs
  • Create and distribute information regarding volunteer policies and procedures
  • Monitor volunteers during their shifts to retain or replace candidates, confer with volunteers to resolve issues and promote cooperation and interest
  • Manage communication between Folklife and its volunteers, in order to share news, progress, and available positions
  • Coordinate volunteer recognition events including events at the Festival
  • Oversee the Internship program for all departments including reporting hours to Accounting department and working with department leads to make sure learning objectives are met
  • Procure donations for volunteer appreciation program
  • Promote the organization, its volunteer efforts, and its accomplishments internally and externally

Skills and Qualifications:

  • Demonstrated success in customer service and cultivating relationships
  • Past volunteer coordination experience desirable
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Office suite
  • Willingness and ability to learn new software, systems, and procedures; familiarity with office machines
  • Ability to work independently and as part of a collaborative team
  • Ability to prioritize and maintain a number of projects during busy times
  • Ability to work under pressure with a positive attitude
  • An understanding of or appreciation for Northwest Folklife’s mission
  • Most work is performed in an office environment and access to the office is up three flights of stairs. There is no elevator to access the office building.
  • This position will be required to lift, pull, and/or carry objects up to 25 lbs

Hours: 24 hours per week. *
* It is understood that April – June are peak months for Northwest Folklife Festival and additional hours may be worked during this period of time. Scheduling will be coordinated with your supervisor.

Compensation: $16 – $17.50 per hour

Reports To: Production & Operations Manager

To apply, please send a cover letter and resume by email as attachments to hiring@nwfolklife.org with Office and Volunteer Coordinator and your name in the subject line or by postal mail to Northwest Folklife attn: Office and Volunteer Coordinator Search, 305 Harrison St. Seattle, WA 98109-4623. Applications open until position is filled.


Northwest Folklife Internship Program

2018 Internships will be posted on December 2017, so please come back then!

Interning at Northwest Folklife can be the experience you need to gain a career in event planning, festival production, the music industry, nonprofit management, marketing, fundraising and a whole host of other fields. Interns take on a meaningful role in executing elements of the Northwest Folklife Festival, the largest community arts festival in the nation, and learn how to strengthen the sustainability of a non-profit organization.

Before you apply:

  • Housing and transportation are not provided. Prospective interns should carefully consider their financial needs as the internships are unpaid.
  • Start and end dates, hours per week, and days of the week are all negotiable based on the intern’s availability
  • All applicants must be able to commit to working Memorial Day weekend, (May 25th – 28th, 2018) NO EXCEPTIONS
  • Academic credit for internships must be arranged by the intern with their sponsoring institution. Academic credit is up to the discretion of the intern’s college or university
  • Computer resources are limited; prospective interns with laptops are encouraged to apply

To apply:
Please send your resume and a cover letter via email to the Hiring Committee at hiring@nwfolklife.org with the title of your desired internship in the subject line. Although we prefer electronic methods, you may also submit your resume to:

Northwest Folklife
Attn: Hiring Committee
305 Harrison St.
Seattle, WA. 98109

Positions are open until filled.