Volunteer Code of Conduct

Code of Conduct

As a volunteer, you are an integral part of the Folklife / Our Big Neighborhood team, so thank you so much for participating. You represent the organization to both patrons and the public at large. Without volunteers like you, we would never be able to put on programming throughout the year that is committed to access for all.  You will help make our events a positive and safe experience for all, and in order to maintain this, we ask that all volunteers adhere to the following:

  • Smile and have fun! Volunteering is a rewarding experience we hope you will enjoy with your community.
  • The use of alcohol and controlled or illegal substances before and during your shift is prohibited.
  • Children, friends and family members may not accompany you on your volunteer shift unless you have been given permission to do so from the Volunteer Coordinator. They are welcome to apply to volunteer and work with you!
  • Respect diversity. It is not acceptable to harass others on any basis.
  • Report any questionable activity and/or medical or security-related situation to a Folklife staff person.
  • Treat patrons, visitors, artists, fellow volunteers and staff with respect and courtesy.
  • Conduct yourself in a manner that is befitting the positive and spirited image of Northwest Folklife.
  • Be willing to perform the duties and tasks of the volunteer job you signed up for or communicate with the volunteer department if you need to be reassigned.
  • Show up on time and dressed appropriately for scheduled events and shifts.
  • Contact the Volunteer Coordinator immediately when you must cancel a scheduled volunteer shift.
  • Stay through your entire shift and check out with your supervisor.

Volunteers who do not follow the Northwest Folklife Volunteer Code of Conduct will be subject to dismissal from the Volunteer Program. Failure to stay for the entirety of your shift or failure to show up for your shift without canceling ahead of time will make you ineligible for future Northwest Folklife volunteer opportunities.

 

Policy Against Harassment

Northwest Folklife expects civil and respectful treatment of all individuals working for or at, volunteering for or at, performing for or at, participating in, and attending NWFL programs and events. Individuals participating in NWFL events should not harass or be harassed for any reason. The purpose of this policy is to ensure that the workplace is an inclusive, welcoming, and safe space that is free from threat and/or abuse – verbal, physical, mental or emotional. The conduct prohibited by this policy includes conduct in any form including but not limited to e-mail, voice mail, text messages, pictures, images, writings, words, gestures or actions. While it is not easy to define precisely what harassment is, it includes: slurs, epithets, threats, derogatory comments or visual depictions, unwelcome jokes and teasing. Sexual harassment will not be tolerated. While it is not always easy to define precisely sexual harassment is, it may include: unwelcome sexual advances, requests for sexual favors, and/or verbal or physical conduct of a sexual nature including, but not limited to, sexually-related drawings, pictures, jokes, teasing, e-mails, text messages, uninvited touching or other sexually-related comments. The conduct prohibited by this policy includes conduct in any form including but not limited to e-mail, voice mail, text messages, pictures, images, writings, words or gestures. If an employee or volunteer believes they/he/she have been treated in violation of this policy, they/he/she should immediately report the matter to a Northwest Folklife staff or shift supervisor. You may also contact the Volunteer Department. Northwest Folklife staff will promptly conduct an investigation of all complaints or violations of this policy in as discreet a manner as possible.

 

Confidentiality Policy

Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, client, or other person or involves overall agency business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with Northwest Folklife or other corrective action.

 

Medical Emergency Permission

Volunteer must be healthy and reasonably fit in order to participate safely in festival activities or office duties. Northwest Folklife does not carry any health insurance for volunteers. (Worker’s compensation may apply to work-related injuries.) If an injury or other medical condition occurs or arises, Northwest Folklife has permission to seek emergency treatment.

 

Publicity, Image, and Voice Permission

Northwest Folklife takes photographs, videos and/or taped recordings of our programs. During activities, a photograph or video/audio recording may be taken of you. Unless you request otherwise, Northwest Folklife has permission to photograph, film, audio/video tape, record and/or televise your image and/or voice or the image and/or voice or the voice of your child for use in any publications or promotional materials, in any medium now know or developed in the future without any restrictions.

 

Transportation

If personally-owned vehicles are used as transportation to and from Northwest Folklife events or activities, the owner of the vehicle is responsible for any liability that might occur during the transportation. Northwest Folklife does not provide coverage for any property damage, personal injury or liability that may occur while using personal vehicles. Vehicle owners are required to carry automobile liability insurance as required by the State of Washington.


If you have any questions or further inquiries, please contact Xaviera at volunteers@nwfolklife.org.